We are committed to providing every customer with high-quality men’s suits and a superior shopping experience. If you are not completely satisfied with your purchase, we have established the following refund terms to ensure peace of mind:
Refund Request Period: You can request a refund within 14 days of receiving your order. Refund requests received after this period will not be processed.
Item Condition: To qualify for a refund, returned items must be in their original packaging, unused, and with all tags and accessories attached. Items damaged by washing, wear, or other damage are not eligible for a refund.
Refund Process:
Before requesting a refund, please contact us through our website customer service or email us, providing your order number and the reason for the refund.
Once your refund request is approved, we will provide a return address for you to ship the item back.
Please ensure you use a tracked shipping method to prevent loss during the return process.
Refund Method: Refunds will be processed using the original payment method used to pay for your order. Please note that processing times may vary depending on your bank or payment provider.
Shipping Terms: Unless the item is defective or incorrect, return shipping is the customer’s responsibility.
Specialty Items: Due to the personalized nature of your purchase, we cannot offer refunds. Please consider this carefully before purchasing.
We are committed to providing excellent service and ensuring your shopping experience is pleasant and hassle-free. If you have any questions or need further assistance, please feel free to contact our customer service team. Thank you for your trust and support!